Privacy Policy
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At Sophie Deller Photo, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, enquire about our services, or book a wedding photography package.
For the purposes of data protection law, Sophie Deller Photo is the ‘Data Controller’ of your personal information.
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We may collect and process the following personal data about you:
1.1 Contact Information: Name, email address, phone number, and physical billing address.
1.2 Event Details: Wedding date, venue locations, and schedule information.
1.3 Visual Data: Digital photographs, video recordings, and images capturing you and your wedding guests.
1.4 Technical Data: IP address, browser type, and cookies collected via Squarespace when you browse our site.
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Under the UK GDPR, we rely on the following legal bases to process your information:
2.1 Performance of a Contract: We process your contact details and wedding imagery to execute, deliver, and complete the wedding photography services you hire us for.
2.2 Legitimate Interests: We process and display selected wedding images on our website portfolio, social media, and marketing channels to showcase our professional work. You or your guests can request image removal at any time.
2.3 Legal Compliance: We retain invoices and financial records to comply with UK tax laws (HMRC).
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We do not sell your personal data. To operate our photography business, we securely share your data with trusted third-party platforms:
3.1 Website Hosting: Squarespace.
3.2 Image Galleries: Pic-Time, so you can view and download images.
3.3 Payment Processing: Stripe, PayPal, or Bank Transfer.
3.4 Studio Management: Studio Ninja
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4.1 Enquiry Information: If you do not book, your messages are safely deleted after 12 months.
4.2 Financial Records: Kept for 6 years in accordance with UK tax laws.
4.3 Wedding Images: Digital image files are securely archived for long-term storage to allow for replacement gallery requests, unless you explicitly request deletion.
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5.1 You have the right to request access to, correction of, or erasure of your personal data. You or any of your wedding guests also have the right to object to an image being displayed publicly on our portfolio or social media. To exercise these rights, please email us at sophiedellerphoto@gmail.com
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In accordance with the Data (Use and Access) Act, you have the right to raise a formal data protection complaint directly with us.
6.1 Please submit any complaints via email to sophiedellerphoto@gmail.com.
6.2 We will formally acknowledge receipt of your complaint within 30 days.
6.3 We will investigate and respond with a resolution or outcome without undue delay.
6.4 If you remain unsatisfied, you retain the legal right to lodge a complaint with the Information Commissioner’s Office (ICO) via the Official ICO Website.